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In this up to date scenario, automation is stirring the winds of revolution everywhere. You can find automation everywhere. Starting from checking hotel room, to booking flights, or reaching a specific content on the web. And so the customer service industry is no exception. According to a survey conducted it is estimated that by 2020, eighty-five percent of manual work will be converted into automation without the need for human int... Read more>>
Clearly, social media sites are an indispensable platform for every big corporate and small business house. In fact, it has now become quintessential for the business houses to proactively market their products and keep their pages updated for catching the eyeballs of potential and existing buyers. Moreover, in today’s time, brands cannot really survive without maintaining two things- one is up keeping with social media a... Read more>>
The dawn of digitization has been immensely helpful for businesses. Right from assisting them in managing the functions efficiently to helping them fight competition, technological advancements have proved out to be a boon for all kinds of corporate establishments across industries. The age of scientific progressions has been such that its massive contributions in the domain of commerce cannot be undermined. However, along with this mas... Read more>>
Undeniably, no corporate can expand and prosper without taking care of its customers. Clearly, loyal customers are the most important asset of every company. However, for changing your customers into a loyal one who sticks just to your company even after being aware of other companies that provide services or products similar to yours at competitive prices is nothing like shooting fish in a barrel. Hence, generally, every big corporate ... Read more>>
Presently the market competitions have skyrocketed in the field of business. it is potentially getting a stiffer day in and day out and so many varieties of the customers; expectations have pinned down to an extreme level from the service providers. Furthermore, it has implemented huge pressure on companies to enhance certain aspects and approaches that are initiated to provide customer support services. Just providing better products a... Read more>>
